Al-Khayyat Motors (AKM) is a leading automotive company in the UAE, offering exceptional career opportunities for talented individuals. The company is currently hiring for the position of Receptionist – Automotive, providing a great opportunity for professionals looking to grow in the automotive industry.
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Job Title: Service Advisor - Automotive
1. Customer Interaction & Problem Diagnosis
Listening to customers' concerns and accurately diagnosing automotive issues.
Clarifying the nature of vehicle problems by conducting detailed inspections and test drives.
Reviewing vehicle maintenance records to provide insights on necessary services.
Listening to customers' concerns and accurately diagnosing automotive issues.
Clarifying the nature of vehicle problems by conducting detailed inspections and test drives.
Reviewing vehicle maintenance records to provide insights on necessary services.
2. Warranty & Service Contract Verification
Reviewing warranty coverage and service contracts to confirm eligible repairs.
Explaining service provisions and exclusions to customers, ensuring transparency.
Reviewing warranty coverage and service contracts to confirm eligible repairs.
Explaining service provisions and exclusions to customers, ensuring transparency.
3. Estimation & Repair Order Preparation
Preparing detailed cost estimates covering materials, labor, and other expenses.
Calculating customer payments, including deductibles and additional charges.
Drafting Repair Orders (ROs) with comprehensive details about required repairs.
Preparing detailed cost estimates covering materials, labor, and other expenses.
Calculating customer payments, including deductibles and additional charges.
Drafting Repair Orders (ROs) with comprehensive details about required repairs.
4. Customer Relationship Management
Keeping customers informed about repair timelines and service progress.
Arranging towing services and temporary transportation when needed.
Providing excellent customer service by answering queries and addressing concerns promptly.
Keeping customers informed about repair timelines and service progress.
Arranging towing services and temporary transportation when needed.
Providing excellent customer service by answering queries and addressing concerns promptly.
5. Record Maintenance & Documentation
Maintaining accurate records of vehicle issues and proposed solutions.
Updating databases with repair history and maintenance schedules.
Maintaining accurate records of vehicle issues and proposed solutions.
Updating databases with repair history and maintenance schedules.
6. Continuous Learning & Performance Enhancement
Staying updated with the latest automotive trends and manufacturer guidelines.
Participating in training sessions to enhance product knowledge and service quality.
Contributing to organizational success by adopting innovative approaches to service management.
Staying updated with the latest automotive trends and manufacturer guidelines.
Participating in training sessions to enhance product knowledge and service quality.
Contributing to organizational success by adopting innovative approaches to service management.
Required Qualifications & Skills
To be considered for this position, candidates must meet the following qualifications:
Educational Requirements
A Bachelor’s degree in Automotive Mechanical Engineering or a related field.
A Bachelor’s degree in Automotive Mechanical Engineering or a related field.
Work Experience
1 to 3 years of experience in the automotive service industry.
1 to 3 years of experience in the automotive service industry.
Technical & Professional Skills
Proficiency in diagnosing vehicle issues and preparing detailed repair orders.
Strong problem-solving and analytical skills.
Familiarity with Microsoft Office Suite and service database systems.
Ability to handle multiple tasks simultaneously and work under pressure.
High attention to detail and excellent organizational skills.
Professional phone etiquette and customer service skills.
Proficiency in diagnosing vehicle issues and preparing detailed repair orders.
Strong problem-solving and analytical skills.
Familiarity with Microsoft Office Suite and service database systems.
Ability to handle multiple tasks simultaneously and work under pressure.
High attention to detail and excellent organizational skills.
Professional phone etiquette and customer service skills.
Why Join Al-Khayyat Motors (AKM)?
1. Career Growth & Development
At Al-Khayyat Motors (AKM), employees have access to career development programs, training sessions, and professional growth opportunities. The company believes in nurturing talent and helping employees build a successful career in the automotive industry.
2. Competitive Salary & Benefits
AKM offers an attractive salary package, including health benefits, incentives, and allowances, making it an excellent place to work.
3. Dynamic Work Environment
As a receptionist, you will be working in a fast-paced and professional environment, interacting with high-profile clients and automotive professionals.
4. Employee Well-being & Work-Life Balance
Al-Khayyat Motors (AKM) ensures a healthy work-life balance for its employees, providing a stress-free and motivating work culture.
How to Apply – Step-by-Step Guide
If you meet the qualifications and are ready to take on this exciting role, follow the steps below to apply:
Step 1: Prepare Your CV
Ensure your CV is updated, including details about your experience, skills, and education. Highlight your expertise in administrative tasks, customer service, and communication skills.
Step 2: Write a Cover Letter
A well-written cover letter can increase your chances of getting shortlisted. Mention why you are the ideal candidate for the receptionist role at AKM.
Step 3: Submit Your Application
Send your CV and Cover Letter to the official Al-Khayyat Motors (AKM) HR Email:
Step 4: Follow Up on Your Application
After submitting your application, wait for a response from the HR team. You may follow up via email if you do not receive a response within 7-10 business days.
Additional Tips to Get Hired at Al-Khayyat Motors (AKM)
Dress Professionally: If called for an interview, ensure you dress in formal attire to make a great first impression.
Research About AKM: Learn about Al-Khayyat Motors (AKM) and its services before your interview.
Prepare for the Interview: Be ready to answer questions about your experience, customer service skills, and problem-solving abilities.
Highlight Your Skills: Emphasize your multilingual abilities, customer service expertise, and organizational skills during the interview.
Final Thoughts
The Receptionist – Automotive role at Al-Khayyat Motors (AKM) is an excellent opportunity for professionals looking to build a strong career in the automotive industry. With competitive benefits, career growth opportunities, and a dynamic work environment, AKM is the perfect place to work.
If you are interested in this role, do not miss this opportunity—apply today!
📩 Submit your CV to: hr.jordan@akigroup.com
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