The Cargo Freighter Support Officer position at Emirates Group is a pivotal role in ensuring the seamless operation of cargo handling and logistics. As a part of one of the world’s leading aviation groups, this position demands excellence in managing freighter operations and maintaining high standards in cargo logistics.
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Key Responsibilities
Freighter Operations Coordination
Ensuring all freighter cargo operations adhere to IATA regulations, rules, and procedures.
Supervising cargo acceptance and handling processes to guarantee compliance with global standards.
Managing special cargo, such as hazardous materials and perishables, with precise attention to safety protocols.
Conducting advanced load control and freighter load control to optimize cargo weight distribution and aircraft performance.
Analytical and IT Integration
Utilizing advanced IT systems to streamline cargo operations and maintain data accuracy.
Implementing analytical tools to monitor cargo flow and improve efficiency across freighter services.
Analyzing performance metrics and identifying areas for operational improvement.
Communication and Stakeholder Management
Coordinating with ground staff, logistics providers, and regulatory authorities to ensure smooth operations.
Providing detailed updates to stakeholders on cargo movement and addressing operational challenges proactively.
Delivering exceptional customer service by resolving cargo handling issues efficiently.
Qualifications and Experience
To excel as a Cargo Freighter Support Officer, candidates must meet the following qualifications and experience:
Educational Requirements
A Degree or Honours (12+3 or equivalent) in logistics, supply chain management, or a related field is essential.
Professional Experience
A minimum of 3+ years of experience in logistics or air cargo operations.
Proven expertise in handling cargo freighters, including special and hazardous cargo.
Familiarity with cargo product knowledge, advanced load control, and freighter load control.
Skills and Certifications
Completion of approved courses in Cargo Acceptance and Handling, including:
Special Cargo Handling and Acceptance
Advanced Load Control
Freighter Load Control
Strong knowledge of IATA regulations and cargo operational procedures.
Proficiency in IT systems for cargo logistics management.
Excellent communication skills for effective stakeholder engagement.
Demonstrated analytical skills to interpret data and drive process enhancements.
Work Environment and Career Growth
The Emirates Group offers a dynamic work environment where innovation and efficiency are prioritized. The role of a Cargo Freighter Support Officer is integral to the group’s global logistics network, providing numerous opportunities for professional growth.
Exposure to cutting-edge cargo handling technologies.
Continuous learning opportunities through advanced training programs.
Collaboration with industry leaders in cargo logistics.
Career progression into senior operational roles.
Why Choose Emirates Group?
Global Presence
Operating in over 160 destinations worldwide, Emirates Group is a leader in the aviation and cargo industries. Employees gain invaluable international exposure, contributing to a diverse and enriching work environment.
Employee Benefits
Competitive salary packages tailored to industry standards.
Comprehensive health insurance and wellness programs.
Travel benefits, including discounted flights for employees and their families.
Access to professional development programs and leadership workshops.
Commitment to Excellence
The Emirates Group is synonymous with operational excellence, offering employees the tools and support they need to excel in their roles. As a Cargo Freighter Support Officer, you will be part of a team that prioritizes efficiency, safety, and innovation.
How to Apply
Applying for the Cargo Freighter Support Officer position is straightforward. Visit the Emirates Group careers portal, create an account, and upload your CV along with relevant certifications. Ensure your application highlights your qualifications and experience in cargo logistics to increase your chances of selection.
