Dubai’s hospitality industry is renowned for its luxury, elegance, and world-class service. At the heart of this thriving sector lies the Royal Ascot Hotel, a distinguished 4-Star Deluxe Hotel that epitomizes the grandeur and sophistication for which Dubai is celebrated. We are expanding our team and are currently seeking motivated and talented individuals to join us in providing an unparalleled guest experience. If you have a passion for excellence and a background in 4/5 star hotels, this is your opportunity to shine.
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Why Choose a Career at Royal Ascot Hotel?
Working at Royal Ascot Hotel Dubai means being part of an elite team committed to delivering exceptional service. We provide our employees with the tools, training, and environment they need to excel in their careers. Our hotel is more than just a workplace; it's a place where careers are nurtured, and where you can make a lasting impact in the hospitality industry.
Our Commitment to Excellence
At Royal Ascot Hotel, we are dedicated to creating memorable experiences for our guests. Our commitment to excellence is reflected in our attention to detail, our luxurious surroundings, and our personalized service. We believe that every team member plays a crucial role in maintaining our high standards, and we are looking for professionals who share our passion for hospitality.
Exciting Job Opportunities at Royal Ascot Hotel
We are thrilled to announce several exciting job openings across various departments. Whether you are just starting out in the hospitality industry or are an experienced professional, we have a role that suits your skills and ambitions. Explore our current vacancies below:
Hotel Night Manager
As a Hotel Night Manager, you will be responsible for overseeing the hotel’s operations during the nighttime hours. This role requires a high level of responsibility, as you will be the primary point of contact for guests and staff during your shift. You will need to ensure that all hotel policies are followed, manage any issues that arise, and provide leadership to the night team.
Key Responsibilities:
- Overseeing nightly operations and ensuring the safety and security of guests.
- Handling guest inquiries and resolving any issues promptly.
- Coordinating with other departments to ensure a seamless guest experience.
- Managing and supervising the night staff, providing guidance and support as needed.
Qualifications:
- Previous experience in a similar role within a 4/5 star hotel.
- Strong leadership and problem-solving skills.
- Excellent communication and customer service skills.
- Ability to work independently and make decisions under pressure.
Front Office Supervisor
The Front Office Supervisor plays a critical role in ensuring that our guests have a smooth and pleasant check-in and check-out experience. You will supervise the front desk staff, ensuring that all procedures are followed, and that guests receive the highest level of service.
Key Responsibilities:
- Supervising front desk operations, including check-in/check-out processes.
- Training and mentoring front desk staff to maintain high standards of service.
- Handling guest complaints and resolving issues efficiently.
- Coordinating with housekeeping and other departments to fulfill guest requests.
Qualifications:
- Prior experience in front office operations at a 4/5 star hotel.
- Strong organizational and multitasking abilities.
- Excellent communication skills and a friendly demeanor.
- Proficiency in hotel management software.
Commis 2
As a Commis 2 at Royal Ascot Hotel, you will assist in the preparation and presentation of dishes in accordance with our high culinary standards. This is an excellent opportunity for budding chefs to gain valuable experience in a luxury hotel environment.
Key Responsibilities:
- Assisting in food preparation and cooking under the guidance of senior chefs.
- Ensuring that all dishes are prepared to the highest standards of quality and presentation.
- Maintaining a clean and organized kitchen environment.
- Adhering to health and safety regulations at all times.
Qualifications:
- Previous experience in a kitchen setting, preferably in a 4/5 star hotel.
- A passion for cooking and a willingness to learn.
- Strong attention to detail and a commitment to excellence.
- Ability to work well in a team environment.
HR Assistant
The HR Assistant supports the Human Resources department in a variety of administrative tasks. This role is crucial in ensuring that our hotel operates smoothly and that our staff is well-supported.
Key Responsibilities:
- Assisting with recruitment, onboarding, and employee record management.
- Coordinating training sessions and staff development programs.
- Handling employee inquiries and providing support as needed.
- Maintaining confidentiality and handling sensitive information with care.
Qualifications:
- Previous experience in an HR role, preferably in a hotel setting.
- Strong organizational skills and attention to detail.
- Excellent interpersonal and communication skills.
- Proficiency in HR software and Microsoft Office Suite.
HR Clerk
As an HR Clerk, you will be responsible for the clerical and administrative support of the Human Resources department. This role is ideal for individuals who are detail-oriented and thrive in a fast-paced environment.
Key Responsibilities:
- Maintaining and updating employee records and files.
- Assisting with payroll processing and benefits administration.
- Coordinating HR communications and distributing relevant information.
- Supporting the HR team in various administrative tasks.
Qualifications:
- Previous administrative experience, preferably in an HR department.
- Strong organizational and multitasking abilities.
- Excellent communication skills and attention to detail.
- Proficiency in Microsoft Office Suite.
Hotel Receptionist
The Hotel Receptionist is the face of Royal Ascot Hotel. You will be the first point of contact for our guests, responsible for creating a warm and welcoming atmosphere.
Key Responsibilities:
- Greeting guests and assisting with check-in/check-out procedures.
- Answering phone calls and managing reservations.
- Handling guest inquiries and providing information about the hotel’s services.
- Coordinating with other departments to ensure guest satisfaction.
Qualifications:
- Previous experience as a receptionist in a 4/5 star hotel.
- Strong customer service skills and a friendly demeanor.
- Excellent communication and organizational skills.
- Proficiency in hotel management software.
Join Our Team
If you are passionate about hospitality and are looking to advance your career in a 4-Star Deluxe Hotel, we invite you to apply for one of our open positions. At Royal Ascot Hotel Dubai, you will have the opportunity to work in a dynamic and supportive environment where your skills and talents will be valued and developed.
Send your application to: hrmanager@royalascothotel.ae
